Messaging Consent and Privacy Policy

Effective Date: January 01, 2025

At The Aesthetic Collection, LLC, we value your privacy and strive to maintain clear communication about how we use your personal information. We are committed to not transferring your personal information to external organizations without your consent, except as necessary for essential business purposes.

This Messaging Consent and Privacy Policy outlines how we collect, use, and protect your personal information when you
communicate with us via text message (SMS), phone, email, or other messaging platforms.

By consenting to this policy, you agree to receive messages from The Aesthetic Collection, LLC according to the terms described below.

1. Types of Messages 
We may send you various types of messages to provide the best service and to keep you informed about your experience, including:
• Appointment Reminders: Text or email reminders regarding upcoming appointments.
• Service and Treatment Information: Updates on scheduled treatments, pre-treatment instructions, or post-care information.
• Marketing Communications: Promotions, new services, or special offers, provided you have opted in to receive such messages.
• Customer Support: Responses to inquiries, questions, or concerns you submit via messaging platforms.
• Administrative Updates: Notifications about changes to your account or policies, such as billing or new policies.

2. Consent to Receive Messages
By providing your phone number, email address, or other contact information, you consent to receive messages from The Aesthetic Collection, LLC regarding the services we provide. You agree that we may contact you via:
• Text (SMS): You may receive SMS messages for appointment reminders, promotional
messages, customer support, and other communication related to our services.
• Email: You may receive transactional, promotional, or informational emails.
• Phone Calls: You may receive phone calls for appointment confirmation, customer
service, or medical-related inquiries.
You are not required to provide your phone number or consent to receive messages to receive
services from us. However, without providing this consent, certain types of messaging communications (like appointment reminders or treatment updates) may not be available to you.

3. Opting Out
If you no longer wish to receive text messages or other forms of communication from us, you can opt out at any time:
• Text Messages: Reply "STOP" to any text message we send. You will receive a confirmation message that you have opted out. Please note that opting out of text messages will only apply to SMS messages and does not affect other forms of communication, such as email or phone calls.
• Email Communications: You can unsubscribe from promotional or marketing emails by clicking the "unsubscribe" link included in every marketing email we send.
Please note that you may still receive essential communications (such as appointment reminders or service-related messages) even after opting out of marketing messages.

4. Message Frequency
The frequency of messages you receive will depend on your interactions with us and the services you request. For example, you may receive more frequent reminders as your appointment date approaches or if you're receiving ongoing treatments.

5. Charges
Message and data rates may apply to text messages, depending on your mobile carrier and service plan. You are responsible for any charges incurred by receiving messages from us.

6. How We Protect Your Information
We are committed to protecting your personal information and using it only for the purposes outlined in this policy. We do not sell, rent, or trade your personal information to third parties.

We take reasonable security measures to protect your information from unauthorized access or disclosure.

Our team only has access to the information required for their specific roles in assisting with your care and communications. We implement encryption, secure servers, and other industry-standard security protocols to protect your data.

7. Sharing Your Information
We do not share your personal information with third parties for marketing purposes. However, we may share your information with the following parties in certain circumstances:
• Service Providers: Third-party companies that help us communicate with you (e.g., text message delivery services) or provide other administrative functions (e.g., appointment scheduling).
• Healthcare Providers: If necessary, to coordinate your care or share treatment-related information.
• Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or regulatory requirements.

8. Your Rights 
You have the right to:
• Access Your Information: You can request to see the personal information we have collected about you.
• Update or Correct Your Information: You can request to correct any inaccurate or outdated information we hold.
• Delete Your Information: You may request the deletion of your personal information, subject to certain legal and medical limitations.

If you would like to exercise any of these rights or have any concerns about the information we
hold, please contact us using the details below.

9. Changes to This Policy
We may update this Messaging Consent and Privacy Policy periodically to reflect changes in our practices or applicable laws. If we make any material changes, we will notify you through appropriate channels (e.g., via text message, email, or on our website).

10. Contact Us
If you have any questions, concerns, or requests regarding this Messaging Consent and Privacy Policy, please contact us at:

The Aesthetic Collection, LLC
240 S Jackson St Unit 109, Glendale CA 91205
(818) 736- 4787
tac.losangeles@gmail.com

By opting in, you consent to receive messages according to the terms of this policy.